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Awanur
03315675296
Awanur

FAQ

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Shipping

What Shipping Methods Are Available?

Awanur Perfums offers standard courier delivery for orders within Pakistan. International orders are shipped through available courier services based on the destination country.

Shipping charges and delivery times may vary depending on the delivery location and shipping method selected at checkout.

Yes, Awanur Perfums ships internationally. International customers are responsible for any applicable customs duties, taxes, import fees, and delivery charges associated with their order. Shipping times and charges may vary depending on the destination country.

Orders are usually delivered within 3–5 business days after confirmation and dispatch. Delivery times may vary depending on your location, courier service, and other unforeseen delays. Once your order is shipped, you’ll receive tracking details so you can follow its delivery status.

Payment

Awanur Perfums accepts the following payment methods:

  • Cash on Delivery (COD) — Pay when your order is delivered.
  • Easypaisa — Make a secure payment through Easypaisa.
  • Jazzcash — Make a secure payment through Jazzcash.
  • Bank Transfer — Pay directly to our bank account using the provided bank details.

Please make sure to provide accurate payment information when placing your order.

Yes. Awanur Perfums takes reasonable steps to keep your shopping experience secure. Your order and personal information are handled carefully, and we recommend checking your order details before completing your purchase. You can also contact our support team if you have any questions about your order or payment.

Order & Returns

Placing an order with Awanur Perfums is simple:

  1. Select your favorite perfume and click Add to Cart.
  2. Go to Checkout and enter your name, phone number, and delivery address.
  3. Choose your available payment method.
  4. Review your order details and click Place Order.
  5. You’ll receive an order confirmation, followed by tracking details once your order is shipped.

You can request to cancel or change your order before it is shipped. Please contact Awanur Perfums as soon as possible with your order number and the requested changes. Once the order has been shipped, cancellation or changes may no longer be possible.

No. You do not need an account to place an order with Awanur Perfums. You can simply checkout as a guest by providing your name, phone number, delivery address, and payment details.

You can track your order using the order number or tracking number provided after your purchase. If you have not received your tracking details, please contact Awanur Perfums with your order information, and our team will help you check the delivery status.

To return a product, please contact Awanur Perfums within 7 days of receiving your order. The product must be unused, unopened, and in its original packaging. Our team will guide you through the return process and confirm whether your order is eligible for a return.

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