Privacy Policy

Last Updated: September 25, 2026

At Awanur Perfumes, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Phone number
Email address
Billing and shipping address
Order and purchase information
Payment-related information required to process your order
Information you provide when contacting customer support

We may also automatically collect limited technical information, such as browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate about your orders
Provide customer support
Process payments through available payment providers
Improve our website, products, and services
Prevent fraud and protect website security
Send important service-related notifications
Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers. Awanur may not directly store complete payment card or financial account credentials when payment processing is handled by an external payment provider.

Payment providers may process your information according to their own privacy policies and terms.

4. Cookies

Our website may use cookies and similar technologies to maintain essential website functions, remember preferences, improve performance, analyze website usage, and support marketing activities.

For more information, please see our Cookie Policy.

5. Sharing of Information

Awanur does not sell your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

Delivery and courier companies
Payment service providers
Website hosting and technical service providers
Analytics or marketing service providers
Customer support and business service providers

These parties may only receive information necessary to provide their services or fulfill their applicable responsibilities.

We may also disclose information where required by applicable law, legal process, or to protect the rights, safety, and security of Awanur, our customers, or others.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, business operations, legal obligations, dispute resolution, and other legitimate purposes.

8. Your Choices

Depending on the information and applicable requirements, you may contact us to:

Request information about personal data we hold about you
Request correction of inaccurate information
Request deletion where applicable
Opt out of promotional communications

Some information may need to be retained when required for legal, accounting, security, or legitimate business purposes.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate authorization where required by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Awanur is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Awanur through the contact details provided on our website.

Awanur Perfumes
Premium Fragrances | Pakistan