03315675296
Last Updated: September 25, 2026
Welcome to Awanur Perfumes. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with these Terms & Conditions.
Please read them carefully before using our website.
Awanur Perfumes is a fragrance brand offering perfumes and related fragrance products to customers in Pakistan.
We make reasonable efforts to ensure that product descriptions, images, fragrance information, sizes, and prices displayed on our website are accurate.
However, slight differences in product appearance, packaging, color, or fragrance experience may occur.
All products are subject to availability.
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
Awanur reserves the right to change product prices, discounts, offers, or promotions at any time without prior notice.
The price applicable to an order will generally be the price displayed at the time the order is placed.
When you place an order, you are submitting a request to purchase the selected products.
Awanur reserves the right to accept, reject, cancel, or limit an order where necessary, including in cases of:
Order confirmation may be provided through email, phone, SMS, WhatsApp, or other available communication methods.
Customers are responsible for providing accurate information, including:
Awanur is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
We may offer different payment methods, including cash on delivery and available online payment options.
For online payments, payment processing may be handled by third-party payment providers.
Orders requiring advance payment may only be processed after the payment has been successfully confirmed.
We aim to dispatch and deliver orders within the estimated delivery period shown on our website or communicated to the customer.
Delivery times may vary depending on location, courier availability, weather, public holidays, operational delays, or other circumstances beyond our reasonable control.
Customers should ensure that someone is available to receive the order at the provided delivery address.
Customers may request cancellation before an order has been dispatched.
Once an order has been shipped, cancellation may no longer be possible.
Awanur may cancel an order when necessary due to product availability, incorrect information, payment issues, suspected fraud, or other operational reasons.
Returns and exchanges are subject to Awanur's applicable Return & Refund Policy.
For hygiene and product-safety reasons, opened or used perfume products may not be eligible for return unless the product is defective, damaged, incorrect, or otherwise covered by our return policy.
Customers should contact us as soon as possible after receiving an order if there is an issue.
If your order arrives damaged, defective, or contains an incorrect product, please contact Awanur customer support with your order details and any requested supporting information.
We will review the issue and determine the appropriate solution according to our applicable policies.
Promotional offers, discount codes, bundles, and special deals may have specific terms.
Unless explicitly stated otherwise:
All content on the Awanur website, including logos, brand names, product images, graphics, text, designs, and other materials, belongs to Awanur or its respective rights holders.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.
You agree not to:
Customers should use perfumes according to normal fragrance-use practices and any instructions provided with the product.
Avoid contact with eyes and discontinue use if irritation occurs.
Customers should review the product information and ingredients where provided, particularly if they have known sensitivities or allergies.
Awanur will make reasonable efforts to maintain accurate information and reliable website services.
To the extent permitted by applicable law, Awanur is not responsible for losses resulting from circumstances beyond its reasonable control, including courier delays, internet failures, third-party service interruptions, or incorrect information provided by customers.
Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, and other external platforms.
Use of such services may be subject to the respective third party's terms and policies.
Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Awanur may update these Terms & Conditions from time to time.
Changes will become effective when posted on this page. Customers are encouraged to review this page periodically.
If you have questions regarding these Terms & Conditions, orders, products, or services, please contact Awanur through the contact information provided on our website.
Awanur Perfumes
Premium Fragrances | Pakistan
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